Napkin is the Agentic Site Operator for your physical store. One small device by the counter, one short report every morning. Here's how it works, from sign-up to your first report.
What Napkin is
A small device called a beacon sits near your counter. Napkin turns what happens there into a short report on your store, ready each morning.
What you see
A report every morning for each location: customers, what ran out, the counter, your team, and what needs doing today.
One dashboard for every store on your account.
What your team sees
Each person sees how many of their KPIs they're hitting, every day. Clear feedback that helps every shift hit its targets.
Greeted the customer
Offered the loyalty sign-up
Mentioned the current promotion
Said thank you
Turned a frustrated customer around
Sample report. Not a real store.
Good morning. Here's Tuesday at Main Street.
Customers
Customers asked for oat milk all afternoon. You ran out at 2 p.m.
A customer asked about a birthday cake for Saturday. It never made it onto the order sheet.
Running low
Oat milk: out. Chocolate chip dough: low by close.
At the counter
The card reader kept declining tap payments during the lunch rush.
Your team
The morning shift offered loyalty sign-up all morning. The afternoon shift can match it.
Today
Reorder oat milk. Call back the birthday cake customer. Check the card reader before lunch.
Day one
1
Create your account and order a beacon for each location.
2
When it arrives, put it near the counter and plug it in.
3
Connect it to your store's Wi-Fi from your phone.
4
Your Assistant Manager starts reporting after setup.
What's next
Your Assistant Manager is the first of Napkin's operating roles. Customer care, inventory and more are on the way.
Questions
What is a beacon?
A small device that sits near your counter. You don't manage it day to day.
Do I need to change my POS or install software?
No. Napkin doesn't touch your registers.
Does it work for more than one location?
Yes. One account covers all your stores, with a report for each one.
What does it cost?
$1 a day per location for your Assistant Manager. See pricing.
Napkin